Before your carpet is cleaned please remove breakables and items from tables and other furniture that will be moved by our crew. Remove all small items such as boxes, magazines, shoes, etc. in the areas to be cleaned. Also, arrange for pets and children to be away from the area where we are cleaning.

Step 1: Pre-Inspection
Every great carpet cleaning experience starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern as well as noting carpet construction and soiling conditions. He will also advise you of any possible permanent staining.

Step 2 – Commercial Pre-Vacuum
Your carpet will be thoroughly vacuumed with an Oreck Commercial Hepa – Filter vacuum to remove bonded dry soil. Dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps in cleaning.

Step 3 – Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.

Step 4 – Pre-Spray & Pre-Spot
Traffic areas and spots are pretreated with a hot organic pre-spray for more effective soil and spot removal.

Step 5 – Extract & Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction process will thoroughly flush the carpet pile with an organic rinsing agent. Pressure and heat are regulated so that carpet is not over-wet. We clean with water temperature between 180°F – 190°F.

Step 6 – Post Spot Treatment
If any spots are not removed during the cleaning process, specialty spotting techniques are employed. Note: Permanent stains identified by our service technician may not be removed.

Step 7 – Post Grooming
The carpet pile is raked for faster drying and visual appeal.

Step 8 – Post Inspection
Please walk through your home or business to inspect our work.

ALWAYS get carpet protector applied when you have your carpet cleaned

After your carpet is cleaned…

Be careful walking from carpet to hard surfaces. Floors can be slippery.
Keep pets and children off carpet for at least 6 hours.
Remove blocks and tabs 24 hours after carpet is cleaned.
Vacuum carpet anytime after the first 24 hours.